Terms & Conditions

Coaching Sessions

Coaching sessions are provided by Claire Elliott, a certified Neuro-Lingustic Programming (NLP) Practitioner and Time Line Therapy™ Practitioner; a Level 3 Certified Personal Trainer; a Nutritionist with a Masters Degree in Nutrition and Food Science and the sole trader of Claire Elliott Coaching Hertfordshire, England. (“Claire”). 

Coaching

You will be required to sign terms and conditions for any session or programme with Claire a copy of which can be found here.

Cancellation

Please try to provide at least 48 hours’ written notice by email to claire@claireelliott.co or by text 07904 582712 if you need to cancel a session.

Please note: if you cancel a session within 48 hours of the date and time of the session you will be liable to pay 50% of the relevant fee for that session. For cancellations within 24 hours of the date and time of the session you are liable to pay 100% of the relevant fee for that session.

In the event that Claire is unwell or otherwise unable to attend the session, Claire will give you as much notice as possible and will rearrange the session.

Limitations of Liability

Claire primarily aims to educate and motivate clients to assume more personal responsibility for their health by adopting a healthy attitude, lifestyle, and diet. While people generally experience greater health and wellness as a result of embracing a healthier attitude, lifestyle, and diet, Claire cannot promise or guarantee greater health or wellness.

Any advice provided by Claire is not intended to replace the relationship with your GP or other registered medical profession. Claire is not and does not hold herself out to be a GP or other medical professional.  The scope of Claire’s advice does not include treatment or diagnosis of illnesses or disorders and Claire cannot be held liable for failure to diagnose or treat an illness, nor is she liable for failure to prevent future illness.

If you have any health concerns, experience any unusual symptoms or require medical attention you must seek advice from your GP or a registered medical professional without delay and whether or not you receive advice from Claire.

It is your responsibility to provide Claire with a complete and accurate account of any medical conditions that you may have and any medications that you are taking.  You must inform Claire of any changes to your medical condition during the course of your consultations. Claire cannot be held liable in any way for any issues arising as a result of undeclared or unknown medical conditions.

Any discussion of medication in the course of a consultation with Claire is for the purpose only of providing a complete history of medication that the client is taking.  Claire cannot advise you on the suitability of medication, dosage or possible interactions between nutritional advice and medication.  This should be discussed with your GP or other registered medical professional. 

Nothing in these terms excludes Claire’s liability for death or personal injury arising from Claire’s negligence, or fraud or misrepresentation or any other liability that cannot be excluded or limited by English law.

Confidentiality & Personal Information

Any information provided by you to Claire will be kept confidential and will not be discussed or released to anyone unless specific permission has been given to do so by you or it is required by law.

You consent to Claire processing personal data about you in accordance with the Data Protection Act 1998 for the sole purpose of providing nutritional advice and guidance to you. 

Claire will not pass your contact details to any third party unless you have given specific consent to do so or it is required by law.

These terms shall be construed in accordance with English law.

By signing the contract and/or agreeing to the terms and conditions, you agree to receive nutritional advice and guidance from Claire on the above terms and to pay the fee(s) agreed to Claire.

Comments & Complaints

If you have any comments or complaints about the services provided by Claire, please set them out in writing to claire@claireelliott.co.


Terms of use of the Claire Elliott Website (the “Website”)

These terms (and any documents referred to in them) refer to the terms on which you may use the website www.claireelliott.co (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site and for the avoidance of doubt includes reviewing, commenting or otherwise participating in our blog.

Please read these terms of use carefully before you start to use our site.  In particular, we draw your attention to the paragraphs under ‘Limitation of our Liability’.  We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

Information about us

www.claireelliott.co is a site operated by Claire Elliott operating as a sole trader of Claire Elliott Coaching ("We"). Our main trading address is Hertfordshire, England.

Claire Elliott has a Masters Degree in Nutrition and Food Science, competent in nutritional science and practice.

Claire Elliott is a Level 3 Certified Personal Trainer.

Claire Elliott is a certified Neuro-Lingustic Programming (NLP) Practitioner and Time Line Therapy™ Practitioner, registered with the TLTA and ABNLP.

Changes to these terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Accessing our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Data Protection

For the purpose of the Data Protection Act 1998, the data controller is Claire Elliott of Hertfordshire, England.

We may collect and process the following data about you:

·         Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you submit a contact form or participate in discussion boards or other social media functions on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph, personal health information.

·         Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

o    technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

o    information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

We use information held about you in the following ways:

·         Information you give to us. We will use this information:

o    to carry out our obligations arising from any nutritional advice or fitness session contracts entered into between you and us and to provide you with the information about the services that you request from us;

o    to provide you with information about other goods and services we offer that are similar to those that you have already enquired about;

o    to notify you about changes to our service;

o    to ensure that content from our site is presented in the most effective manner for you and for your computer.

·         Information we collect about you. We will use this information:

o    to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

o    to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

o    to allow you to participate in interactive features of our service, when you choose to do so;

o    as part of our efforts to keep our site safe and secure;

o    to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

o    to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

We will not share your personal information with any third party unless you give specific consent for us to do so or we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use of this site.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By browsing the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use a mixture of the following cookies:

·         Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

·         Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

·         Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

·         Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely.  Any reliance placed on the content of this site is strictly at your own risk.

Use of this site should not be treated as a substitute for seeking professional medical advice from a GP or any other registered medical professional. We accept no responsibility or liability for any self-diagnosis made by you based on the content on the Website. If you suspect that you or any other person may have any health problems, you must seek independent medical advice from your GP or other registered medical professional before taking, or refraining from, any action on the basis of the content on our site.

While individuals may benefit from nutritional advice and use nutritional advice to help manage symptoms of certain conditions, we do not in any way claim that specific conditions can be treated, cured or healed. 

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.


Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

·         use of, or inability to use, our site; or

·         use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

·         loss of profits, sales, business, or revenue;

·         business interruption;

·         loss of anticipated savings;

·         loss of business opportunity, goodwill or reputation; or

·         any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact claire@claireelliott.co.


Participating in our blog

You may submit comments or other materials for publication on our blog.  We will review your comments or other material prior to its publication and we reserve the right, for any reason and without notice, to edit, remove, delete and/or not publish the comment or other material. 

In submitting a comment or other material to the blog you agree to grant us a non-exclusive, perpetual, royalty free licence to publish your comment or other material on the blog and to reproduce any or all of it in any format elsewhere.  You confirm that you are the owner of any intellectual property rights in any comments or material submitted to the blog.  You further agree that you will not post anything that is: false, misleading, offensive, obscene, defamatory contains personal or confidential information about another person or is otherwise unlawful.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact us

To contact us, please email claire@claireelliott.co.

Thank you for visiting our site!